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Legal

Legal notice

Statutory company information, our regulatory status, and the routes for complaints, security reports and accessibility issues. This page is general information and not legal advice.

Company identification

1.1 This website, gamechanger360.co.uk, is published and operated by:

  • Registered name: GAME CHANGER 360 LTD
  • Trading name: GAMECHANGER360
  • Legal form: private company limited by shares
  • Jurisdiction of incorporation: England and Wales, United Kingdom
  • Registrar: Companies House
  • Company number: 15064064
  • VAT registration: not registered for VAT
  • Date of incorporation: 10 August 2023
  • Registered office: Tennyson House, Cambridge Business Park, Cambridge, CB4 0WZ, United Kingdom
  • Email: hello@gamechanger360.co.uk
  • Website: https://gamechanger360.co.uk

1.2 The registered office is the company's address for the service of documents. It is not a public reception, so please use the email addresses in section 2 for correspondence.

1.3 This information is published to meet regulation 25 of the Company, Limited Liability Partnership and Business (Names and Trading Disclosures) Regulations 2015 and regulation 6 of the Electronic Commerce (EC Directive) Regulations 2002.

1.4 This page is general information about the company and is not legal advice.

How to contact us

2.1 Please use the address that fits the subject, so that your message reaches the right person first time:

  • General enquiries: hello@gamechanger360.co.uk
  • Press and media: press@gamechanger360.co.uk
  • Partnerships: partnerships@gamechanger360.co.uk
  • Data protection and privacy rights: privacy@gamechanger360.co.uk
  • Security and vulnerability reports: security@gamechanger360.co.uk
  • Registered office, for the service of documents: Tennyson House, Cambridge Business Park, Cambridge, CB4 0WZ, United Kingdom

2.2 We do not publish a telephone number for unsolicited enquiries. If you need to speak to someone, email us and we will arrange a call.

2.3 Please do not use this website to raise an integrity concern. Use 360 Report, which is built so that a reporter does not have to identify themselves. 360 Report takes any integrity concern connected to sport, including a match-fixing approach, betting-related pressure, bribery, coercion, harassment, agent pressure, suspicious behaviour, a safeguarding concern or a conflict of interest, anonymously or under your name. It is not an emergency service: if anyone is in immediate danger, contact your local emergency number first. If your organisation runs its own 360 Report deployment, use that one; otherwise use report.gamechanger360.co.uk.

Responsibility for content

3.1 GAME CHANGER 360 LTD is responsible for the content of this website. The person responsible for it is Moses Swaibu, Founder and Chief Executive Officer, who can be reached at hello@gamechanger360.co.uk or at the registered office in clause 1.1.

3.2 Editorial content in News and insights is written by our own team unless a piece states otherwise. Where an item summarises third-party coverage, research or a regulatory development, the source is attributed and linked, and we are not responsible for the accuracy of that source.

3.3 Clause 4 of our terms of use sets out the basis on which insight and regulatory commentary are published, including that it is accurate to the best of our knowledge on the date of publication and is not maintained as a live statement of the law.

3.4 If you believe something on this website is inaccurate, tell us at hello@gamechanger360.co.uk. We will look at it, and we will correct or remove it where correction is due.

Our regulatory status, and what we are not

4.1 We are a technology and services company. Because we publish regulatory commentary and supply monitoring and investigation tooling, two points are worth stating plainly.

4.2 We are not a gambling operator or a betting intermediary, we are not licensed by the Gambling Commission, and we take no bets and no stakes.

4.3 We are not an accredited certification body. Nothing we issue, including the Integrity Readiness Report, is a certification, an accreditation, an audit opinion or evidence of compliance with any law, rule or competition regulation.

Trade marks and brand

5.1 GAMECHANGER360, the GAMECHANGER360 wordmark, the 360 device and the product names 360 Academy, 360 Report, 360 Sentinel and 360 Intelligence are trade marks of GAME CHANGER 360 LTD.

5.2 Third-party names, marks and logos appearing on this website, including those of publications, federations, leagues, clubs, regulators and universities, belong to their respective owners and are used for identification and reporting purposes only. Their appearance does not imply endorsement, partnership or approval in either direction unless we state so expressly.

5.3 Approved logo files and brand guidelines for editorial use are available on the Press and media page. Clause 7 of our terms of use governs any other use of our brand.

Reporting a security vulnerability

6.1 If you believe you have found a security vulnerability in this website or in one of our applications, please report it to security@gamechanger360.co.uk before disclosing it anywhere else, and give us a reasonable period to investigate and fix it.

6.2 Our vulnerability disclosure policy is the document to read first. It sets out what is in scope and what is not, what to put in a report, what we ask of you while you are testing, and how coordinated disclosure works. In short: test only against your own account or data, do not access, alter or exfiltrate anyone else's information, do not degrade the service, and do not use a vulnerability to reach a live case file.

6.3 Section 6 of that policy is a safe harbour statement. Where you act in good faith and within the policy, we will not bring or support legal action against you, and we treat your research as authorised for the purposes of the Computer Misuse Act 1990. The conditions are set out in full there, and this summary does not replace them.

6.4 We acknowledge a good-faith report within five working days, keep the reporter informed, and credit the reporter publicly if they want us to. We do not operate a paid bug bounty.

6.5 Machine-readable contact details are published at https://gamechanger360.co.uk/.well-known/security.txt, in the format set by RFC 9116.

Complaints

7.1 If something we have done has fallen short, tell us. Email hello@gamechanger360.co.uk with the word "complaint" in the subject line, or write to the registered office in clause 1.1, and set out what happened, when, and what you would like us to do.

7.2 We will acknowledge your complaint, tell you who is dealing with it, investigate it and respond in writing with our conclusion and any action we propose to take. If we need longer than we expected, we will tell you why and when to expect a response.

7.3 A complaint about how we have handled personal data can go to privacy@gamechanger360.co.uk, and you may also complain to the Information Commissioner's Office at any time. Section 18 of our privacy notice gives its address.

7.4 A customer's complaint about a deployed product is handled under the escalation and service provisions of that customer's agreement with us, which take precedence over this section.

Dispute resolution

8.1 We sell to organisations, not to consumers, and we take no payments through this website. We are not required to use, and we have not subscribed to, an alternative dispute resolution scheme for consumer disputes under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015.

8.2 The European Commission's online dispute resolution platform is not available for disputes with a trader established in the United Kingdom, and we do not participate in dispute resolution proceedings before a consumer arbitration body.

8.3 Nothing in this section prevents us agreeing to mediation or another form of alternative dispute resolution in a particular case, and we will consider a reasonable request to do so. Where a signed agreement with a customer contains a dispute resolution procedure, that procedure applies.

8.4 Clause 16 of our terms of use sets out the governing law and jurisdiction for disputes about this website.

Accessibility

9.1 We want this website to be usable by everyone who needs it, including people using a screen reader, keyboard navigation, magnification, high-contrast settings or a reduced-motion preference. We build to the Web Content Accessibility Guidelines version 2.2 at level AA as our target, and we treat a failure against that target as a defect rather than a preference.

9.2 We have not published a separate conformance statement, so this section is our statement of commitment rather than a claim of full conformance. We do not claim that every page meets every success criterion.

9.3 If any part of this website creates a barrier for you, email hello@gamechanger360.co.uk and describe what you were trying to do and what got in the way. We will fix it where we can, and we will provide the information you were looking for in another format in the meantime.

9.4 We are not a public sector body, so the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 do not apply to this website. Our duty to make reasonable adjustments under the Equality Act 2010 does, and we take it seriously.

Data protection

11.1 GAME CHANGER 360 LTD is the controller of personal data collected through this website, and a processor for the personal data our customers place into 360 Academy, 360 Report, 360 Sentinel and 360 Intelligence. Our privacy notice explains that distinction and why it matters.

11.2 Data protection enquiries and requests to exercise a right under the UK GDPR: privacy@gamechanger360.co.uk, or in writing to the registered office in clause 1.1.

11.3 What this website stores in your browser, and the law that governs it, is set out in our cookie policy.

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